Volvo CE buys stake in fleet software developer

Volvo Construction Equipment (Volvo CE) has taken a 22% ownership stake in VizaLogix, a US-based software-as-a-service (SaaS) company specialising in digital, brand-neutral solutions for machine monitoring, servicing and tech support in multiple industries.

VizaLogix provides brand-neutral SaaS solution VizaLogix provides brand-neutral SaaS solution

The OEM says that the deal fits with its strategy of growing services that customers are looking for, as digitisation and data take on increasing importance among construction and mining fleets and equipment dealers.

“This partnership is a great fit because VizaLogix and Volvo CE have a common goal to improve customer experience through increased efficiency, uptime and productivity,” said Scott Young, Head of Region North America, Volvo CE.

“VizaLogix provides brand-neutral SaaS solutions that are easy to integrate and use, helping fleets, dealers and OEMs make smarter decisions.”

VizaLogix will continue to operate independently and support multiple brands with their products to provide support for mixed fleets operations.

The company’s products include TethrITNow, which provides equipment and technician support that includes real-time collaboration over multiple channels, including video calls that allow for augmented reality overlays that let users visually point, highlight and mark exact areas of focus and TechnicianNow, which lets customers request service via mobile application, eliminating wait times and providing real-time availability of parts and services.

Volvo CE has its own services, such as ActiveCare Direct advanced telematics, assist machine control systems and productivity services like Connected Map, Task Manager and Connected Load Out.

“Volvo CE recognizes that services are growing to be just as important to fleets as their machines, and our investment in VizaLogix extends our commitment,” Young added. “It’s by combining the right machine with the right services that users get the best solution for their unique needs.”

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